Early explorations

Early explorations

I explored education panels because they are easily accessible when needed, while unobtrusive and dismissible. This offered a richer content option for our users.

I explored education panels because they are easily accessible when needed, while unobtrusive and dismissible. This offered a richer content option for our users.

The exploration of zero states were great for first time users. It acts like an empty canvas, informing users why there's nothing there and often suggesting actions on how to fill it up

I also added in our report templated cards to the top of the page (a feature that was updated in the QTI phase) so users could quickly select templates they wish to use

A detailed page title exploration provides users with information about the new feature while in its blank state. Allows the users a quick reference point while they complete their journeys

A detailed page title exploration provides users with information about the new feature while in its blank state. Allows the users a quick reference point while they complete their journeys

I presented these options to the team one focused on searching and the other incorporating the recommended reports. From here I continued to refine the design for my team incorporating in feedback from each round below shows some of my explorations

My team provided me with a ton of great feedback from my early explorations. Our engineers expressed interest in zero states and liked how I was able to incorporate the templated cards. They recommended instead of having the blank templates we try recommended templates so users feel encouraged to try reports others in their network are using. We also thought it might be interesting to have a way for users to search report templates by county, inventory type and more.

Landing Page experience

Led the development of a user-centric landing page to introduce new features, emphasizing an educational and informative design approach.

Final designs

After another round of feedback and designing we were able to come up with the designs below. This flow keeps the users journey simplistic, while educating new users and showcasing some of the amazing improvements made to the tool.

During this project I took the opportunity to seek feedback from my UX manager and to the left is a mock we came up with together. We wanted a uniform look to go with the other features within our product so we incorporated the same header as shown in the current landing page. We also added a button that allows for users to quickly jump to see all templates

During this project I took the opportunity to seek feedback from my UX manager and to the left is a mock we came up with together. We wanted a uniform look to go with the other features within our product so we incorporated the same header as shown in the current landing page. We also added a button that allows for users to quickly jump to see all templates

During this project I took the opportunity to seek feedback from my UX manager and to the left is a mock we came up with together. We wanted a uniform look to go with the other features within our product so we incorporated the same header as shown in the current landing page. We also added a button that allows for users to quickly jump to see all templates

What if we incorporate our new

enterprise illustrations

Through several rounds of discussion, a key question emerged: “how many screens do we want?" allowing for us to focus on the information architecture for this feature.

Our team wanted to minimize the clicks it took for users to complete their journey without loosing any valuable opportunities to educate users.

After examining the information architecture we settle on 3 key screens to our users journey bringing us closer to the final designs

Through several rounds of discussion, a key question emerged “how many screens do we want?" refocusing us on the information architecture for this feature.

Our team wanted to minimize the clicks it took for users to complete their journey without loosing any valuable opportunities to educate users.

Through several rounds of discussion, a key question emerged “how many screens do we want?" refocusing us on the information architecture for this feature.

Our team wanted to minimize the clicks it took for users to complete their journey without losing any valuable opportunities to educate users.

Use case: New users/ Users with no reports
Use case: New users/ Users with no reports

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  1. The header is used to educate users about the changes in the feature improving our communication with our publishers

  2. Users are able to select from the report templates, similar to blank templates users are able to use as a foundation for creating reports

  3. Easy access to the report templates page increasing discoverability

  4. Friendly illustration to soften the perceived complexity of GAM, making it feel more approachable

  5. New users will go directly to the report templates page but in the event they want to view the recent reports page they will be redirected to get started in report templates

Use case: Users with reports, searching for and creating a report from the report templates page

Users with reports will land of the reporting page and are able to see any reports they have created

Users are able to use the "New report button or the report templates page to configure a new report

On the report templates page users are able to hover over the settings icon they will be able to see the dimensions and metrics associated with each report template 

Users are able to search for a specific report template with guidance from helpful and educational filler text within the search box

Once the user finds the report template they wish to run users can select the dropdown arrow to configure the time period they wish to run the report for.

Users are able to select from an array of time periods or configure their own time period and select “apply and run”

Once users select "apply and run" the report they will be brought to the report completing this part of the users journey

Dive Deeper: More great reads await!

Dive Deeper: More great reads await!

The Feature: We revamped the reporting feature to allow publishers to quickly and efficiently sort, filter and analyze their data to fit their needs.

The Opportunity: The current report page creates a lack luster first impression and fails to showcase the tool's valuable updates for new and returning users. Additionally, it lacks clear guidance, leaving users unsure of where to begin. The opportunity here is to elevate the user experience by designing a friendly yet educational landing page that highlights the improvements made to the QTI tool 

The Product: Google Ad Manager (GAM), provides a one stop solution for publishers to manage and optimize their ad revenue. GAM provides ads infrastructure to the largest and most complex companies in the world.

My approach